New Delhi, August 17: The Central Client Safety Authority (CCPA) handed an order on violation of client rights by e-commerce platform Flipkart for permitting the sale of home strain cookers in violation of necessary requirements and imposed a penalty on the corporate.
Headed by Chief Commissioner Nidhi Khare, the CCPA has directed Flipkart to inform shoppers of all 598 strain cookers bought on its platform and recall the gadgets and reimburse their costs to the shoppers and submit a compliance report of the identical inside 45 days. Flipkart Buyer Will get Cleaning soap Bars As a substitute of iPhone 12 Throughout Flipkart Huge Billion Days Sale 2021: Watch Video.
The corporate has additionally been directed to pay a penalty of Rs 1,00,000 for permitting sale of such strain cookers on its e-commerce platform and violating rights of shoppers.
The Central Authorities, occasionally, notifies the High quality Management Orders (QCOs) specifying obligatory conformity to a typical and use of ordinary mark for a product to guard shoppers from danger of struggling damage and hurt and within the curiosity of public at massive.
The Home Pressure Cooker (High quality Management) Order, which got here into pressure on 01.02.2021 mandates conformity to IS 2347:2017 for all home strain cookers.
Due to this fact, since 01.02.2021, all strain cookers are required to adapt to IS 2347:2017 and due diligence is required to be executed whether or not the strain cookers are provided for sale online or offline.
CCPA noticed that provisions within the ‘Flipkart Phrases of Use’ corresponding to necessary use of the phrases ‘Powered by Flipkart’ on each bill of the product and distinguishing sellers as Gold, Silver and Bronze for distribution of assorted advantages signifies the function performed by Flipkart in sale of the strain cookers on its e-commerce platform.
Flipkart admittedly earned a complete price of Rs 184,263 via sale of such strain cookers on its e-commerce platform. It was noticed by CCPA that when Flipkart has gained commercially from the sale of such strain cookers, it can not alienate itself from the function and accountability arising out of their sale to shoppers.
To lift consciousness and high quality consciousness amongst shoppers, CCPA has launched a country-wide marketing campaign to forestall sale of spurious and counterfeit items that violate QCOs printed by the Central Authorities.
Every day use merchandise recognized as a part of the marketing campaign embody helmets, home strain cookers and cooking gasoline cylinders. CCPA has written to District Collectors throughout the nation to research unfair commerce practices and violation of client rights regarding manufacture or sale of such merchandise and submit motion taken report.
Underneath the marketing campaign, Bureau of Indian Requirements (BIS) has performed search and seizure of plenty of non-standard helmets and strain cookers. 1,435 strain cookers and 1,088 helmets which didn’t conform to necessary requirements have been seized by BIS.
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